A million years from now when I have children one of theany important things I will teach them is good phone manners.
Every job I’ve had has involved answering phones in the job description. After almost ten years I’m sick of the idiots! “I think I need service or something.”. That is NOT accetable! Do you or don’t you? Why don’t you THINK about it before you pick up the phone?!
As a child your parents probably told you to think before you speak. Well the same thing applies here. You called me. Not the other way around so it’s best to have a name in mind or at least have your thoughts formulated.
I have never claimed to have the most ladylike manners, but I do believe in treating service personnel with courtesy. We have all been there at one time or another so make it a little easier.